After spending 3 years reviewing 36 facilities in India, we finally decided on our top choice. From the first visit, we were immediately impressed by the honest and persevering attitude of the owner, who spends each working day providing guidance and oversight to the team. The small scale of operations impressed us. The staff felt like one big family, forming an atmosphere of enthusiasm and mutual support. The facility enjoys one of the lowest employee turnovers in the industry, with each worker staying over five years or more.
We source our hair directly from the Hindu temples of Tamil Nadu. JOY + BODY staff wait patiently at the temples for the proper time to collect hair, thus ensuring that only the best, healthiest of hair is received. Once taken to the facility, our hair remains completely and totally raw. Absolutely nothing is processed or chemically treated. Hair is repeatedly washed in water that is no warmer than room temperature, manually inspected for lice and other impurities and hung to dry in a well-ventilated room that is not affected by direct sunlight. Once the hair arrives in the USA, it is again inspected, washed, conditioned and hung to dry to verify quality and to ensure that nothing has compromised the hair during its travel.