Frequently Asked Questions 2017-09-18T22:32:14+00:00

The place for your most burning questions.

Typically, orders placed on Monday-Friday will be processed on the next business day and shipped out via FedEx ground the day after. However, there may be times when the time for processing your order will be increased. During such times, you will be notified on the product page.

Orders placed on Saturday, Sunday and all major holidays will be processed the next business day. Absolutely no orders will be processed or shipped on the day of April 26.

The lifespan of Joy & Body Hair extensions will depend largely on how well you take care of them and what products you use on them. With proper care, you can expect the following to be true of our hair extensions.

  • The RAW INDIAN Collection – 5-7 years
  • The PURE CAMBODIAN Collection – 5-7 years
  • The VIRGIN Collection – 1-2 years

To achieve the appearance of a full head of hair, we recommend the following:

  • 12in -16in bundles – 2 bundles
  • 18in – 22in bundles – 3 bundles
  • 22in – 32in bundles – 4 bundles

As much as we try to keep our inventory consistent, it is very likely for the wave/curl patterns and color of each bundle to vary. This is because of the nature of the hair. Every single bundle is raw, virgin human hair. This means that the color and wave/curl pattern of the hair is strictly dependent upon that of the donor. We will do everything possible to match similar bundles before we ship them to you. However, there are no guaranteed regarding color and wave/curl patterns.

As much as we try to keep our inventory consistent, is it very likely for the wave/curl patterns and color of each bundle to vary. This is because of the nature of the hair. Every single bundle is raw, virgin human hair. This means that the color and wave/curl pattern of the hair is strictly dependent upon that of the donor. We will do everything possible to match similar bundles before we ship them to you. However, there are no guarantees regarding color and wave/curl patterns.

Because this is raw human hair, some level of frizziness is to be expected. Even still, the level of frizziness this hair may reach can be easily maintained by the typical wearer using their favorite frizz control product.

Great quality virgin hair can last for years and years. However, wefts may need a little extra support sometimes to withstand the combing, brushing, sewing needle punctures, etc. that can occur over time. If you choose to seal your wefts, please check online for the best sealers to use.

Our bundles are approximately 3.5-4 oz in weight.

Absolutely! Please email us at wholesale@JoyandBody.com regarding wholesale inquiries.